Labor Warranty on New Installations
Air Conditioning / HVAC
Residential HVAC
1 year labor warranty*
Commercial HVAC
6 months labor warranty*
Rancho Refrigeration LLC provides a one(1) year labor warranty for residential HVAC installations and six(6) months labor warranty for commercial HVAC installations*.
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Commercial Refrigeration
6 months labor warranty*
Rancho Refrigeration LLC provides six(6) months labor warranty for commercial refrigeration installations*.
When we install new units, we guarantee that the job we completed is satisfactory. Should any issues arise with the completed work within the labor warranty period, the labor required to address these issues will be covered. For example, if we installed a new condenser and the condenser fan motor breaks down, the manufacturer will cover the part and labor will not be charged. However if a part that is not within the work that we completed breaks down, labor will not be covered and the customer will have to pay for labor. Another example, if we installed only a new condenser and the evaporator coil breaks down, the client be responsible for the labor charges as this component was not part of the work performed.
Our labor warranty only covers the job that we performed and the parts that we worked on.
No other company or individual shall touch installed equipment in order for labor warranty to be valid with us.
If the client chooses to have another company or individual touch, repair, or troubleshoot their system, the labor warranty becomes invalid and will be voided immediately by Rancho Refrigeration LLC.
As a company we stand by the quality of our work and guarantee our work. We are aware of the work that we have done to the system and we are confident that we have completed the job to the highest standard. However, if another company or individual opens, works, or repairs the unit, we can not ensure or guarantee the quality or integrity of their work including what they have done to the system. Consequently, to maintain the validity of our labor warranty, we require that no other party undertake any work on the system.
Once our labor warranty is expired, the client can choose to work with whom they decide.
The manufacturer warranty will continue to be valid regardless of any situation above**.
*Unless specified on invoice. If there is a different time frame on invoice, the time frame specified on the invoice will be honored.
Manufacturer Warranty
Residential HVAC
10 years on manufacturer parts** (if registered)
Commercial HVAC
1 year on manufacturer parts**
Commercial Refrigeration
1 year on manufacturer parts**
**The customer must visit the manufacturer website for warranty details regarding the unit.
The customer is responsible to register their new equipment. In order to receive the fullest extent of the manufacturer warranty, online registration should be completed within 60 days of the installation date. If the new equipment is not registered within 60 days from installation date, the manufacturer automatically drops the 10 years on manufacturer parts warranty to 5 years. We are able to register the new equipment upon customer request.
Additional Notes
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A lot of customers are not aware that in new installs, if there is a manufacturer defect on a part, the manufacturer warranty only covers the defected parts. The cost in shipping, labor, and other materials that are needed to complete the repair is not covered by manufacturer. Labor will only be covered if the part was installed by us within the warranty timeframe that we provided.
If you have a contract with us for full service you might be covered on materials and labor, please refer to your contract for details.